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Privacy Policy Key details


This privacy policy describes how the Creative Freedom protects and makes use of the information you give to the company.


Your information will only be used in the ways described in this privacy policy. This policy is updated from time to time.


This privacy policy was last updated on: 30/03/2019


If you have any questions about this policy, please email




Creative Freedom gathers and uses certain information about individuals in order to provide products and services and to enable certain functions on Creative Freedom's website.


Creative Freedom also collects information to better understand how visitors use this website and to present timely, relevant information to them. Creative Freedom is committed to protecting your privacy and takes its responsibilities regarding the security of your information very seriously.


When Creative Freedom gathers data we may collect personal information from you when you use the website. This includes, but is not limited to, when you:


  • Enquire about the website, our services and/or about Creative Freedom

  • Ese services offered or facilitated through the website

  • Buy products or services through the website

  • Request or share information through the website

  • Register for any mailing lists or events through the website

  • Contact Creative Freedom through the website, via email, or in any other way


What data Creative Freedom gathers


This personal information may include, but is not limited to, the following:

  • Your name (including your first name(s) and surname)

  • Your email address

  • Your address

  • Your job title

  • Other details about you that you or others provide to Creative Freedom:

  • Any personal information included in user content that you provide to the website

  • Demographic information, such as postcode, preferences and interests

  • Website usage data

  • Other information pertaining to special offers and surveys

How Creative Freedom uses this data



  • For our own internal records

  • To improve the products and services provided

  • To respond to your questions or comments

  • To customise the website for you

  • To send you promotional emails about products, services, offers and other things that are relevant to you (see 'Controlling information about you' below)

  • To contact you via email, telephone or mail for research reasons

  • To provide or administer activities relating to Creative Freedom or services through the website

  • To display any content you have provided on the website

  • To process any bookings or orders you make

  • To provide you with information relating to Creative Freedom, the website, services or other information that is relevant to you (see 'Controlling information about you' below)

Additional software that your data may be stored on in order for Creative Freedom to provide relevant services to you:


  • Creative Freedom's database

  • Software used for Creative Freedom's event apps

  • Our website database (see below)


After an event, we will hold your details for up to six years. This is because you will have entered into a contract for membership services, and legal cases can potentially be brought against contracts for up to six years after the contract ceases, so we need these details for our records. If you would like Creative Freedom to remove any of the personal information you have previously provided, please contact


Cookies and how Creative Freedom uses them

A cookie is a small file placed on your computer's hard drive. Cookies also allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. Cookies enable Creative Freedom to identify your computer as you view different pages on our website. They also enable Creative Freedom to identify how many people use the website. Creative Freedom may use cookies to:

  • Analyse web traffic using an analytics package, specifically Google Analytics.

  • Aggregated usage data helps Creative Freedom improve the website structure, design, content and functions

  • Recognise when you return to the website

  • Show you relevant content, or provide functionality that you used previously ⎯ Support remarketing campaigns e.g. through Google Adwords.

This means you may see adverts from us on other websites after you have visited our website. We may also use other Google Analytics Advertising Features including:, Google Display Network Impression Reporting, Google Analytics Demographics, and Interest Reporting. These features use data collected by Google Analytics through cookies and anonymous identifiers. They help us target and measure our online advertising. If you wish to opt out of this, you can do so by installing Google Analytics' opt-outs tool for your internet browser.

Additionally we may use LinkedIn remarketing via the LinkedIn Insight Tag which creates cookies to collect metadata (such as IP address, timestamp, page events (like page views), and LinkedIn demographic information if there is an active member cookie present. Collected data is encrypted and held by LinkedIn. Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us. Internet browsers normally accept cookies by default. However, it is possible to set an internet browser to reject cookies.


The data entered in all the fields including name, email, address, organisation, attributes, events and memberships is saved. In order to use Creative Freedom website, you'll need to consent to Creative Freedom's use of cookies. To learn more about cookies and how they are used, visit All About Cookies.


Controlling information about you


We will never lease, distribute or sell your personal information to third parties. Any personal information we hold about you is stored and processed under the General Data Protection Regulation (GDPR) that comes into effect on 25 May 2018.  


Creative Freedom will always hold your information securely.  Whilst Creative Freedom aim to keep our systems and communications protected against viruses and other harmful effects we cannot guarantee this. We will hold personal data in line with the General Data Protection Regulation (GDPR) that comes into effect on 25 May 2018.


Links from Creative Freedom website


Creative Freedom website may contain links to other websites. Please note that we have no control of websites outside the site’s domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy. Always be wary when submitting data to external websites, read the data protection and privacy policies fully. Creative Freedom does not guarantee that the website will be uninterrupted or error free, or that the website or your use of it will be free of viruses or harmful material. You are responsible for ensuring that your computer is suitable to use the external website. In circumstances where you suffer loss or damage arising out of or in connection with the use of the external website, we accept no liability.

Additional contact and email marketing

From time to time, Creative Freedom purchases email lists to promote our products.  The use of this data is under the ICO's 'Legitimate Interest' guidance.   Lists are purchased from trusted sources and we believe them to have been gathered using mechanisms in line with this guidance.  If you believe this not to be the case, please contact us to let us know and unsubscribe from our mailings.

For more information on our purchased mailing lists please see:


Our website is provided by Wix.  Some information that you provide will come to us via our provider.  You can read their privacy policy here.

Creative Freedom.  2018.     Contact us

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